+ " type='text/javascript'%3E%3C/script%3E")); COREMatters Q4 2009
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COREMatters eNewsletter
This issue: What's New | Retail Spotlight |  Welcome Aboard  | Solutions | About CORESense Q4 2009
What's New
Coming in Q1 2010!

Following are just a few of the new features that are schedule for release the first quarter of 2010:

Media Manager With the Media Manager your customers can submit images or movies for display on your website. A great way to build a loyal customers following.
Loyalty Enhancements With these enhancements its now easier for your customers to sign-up use your loyalty program.
Parts Locator Website Plug-In This plug-in allows you to correlate your products to one or more assembly diagrams helping your customers quickly find the parts they need.
Wish List Not only do wish lists increase sales volume, they recruit new shoppers to your web store, broadening your exposure and encouraging customer loyalty by simple virtue of the fact that a trusted source — e.g., a sister, a son, etc. — has asked his or her loved ones to purchase from your store.
Continuity Program Manager Allows you to offer continuity programs, aka “Product of the Month Clubs,” to your customers which allow for re-occurring shipments of Products over period of time.
Google Checkout For some retailers Google Checkout can build customer confidence and benefit in search rankings.
Retail Spotlight: Leveraging SaaS to Reduce Operating Costs

Economic conditions and fierce competition are forcing many retailers to find new ways to maintain profitability and cash flow. An on demand service model (also known as Software as a Service, or SaaS) is a great method for lowering operating expenses. SaaS is the delivery of software applications over the Internet. There are 4 key areas where the SaaS model facilitates spend management:

  SaaS eliminates the expense of IT infrastructure that is required to support on-premise applications.
  SaaS provides affordable access to fully integrated end-to-end multi-channel retail management software
  Minimal Upfront Cost, Ongoing Costs Aligned With Usage
  Upgrades, maintenance and support are included in the price.
Interested in learning how you can leverage SaaS to optimize management of your business? Click here.
Welcome Aboard
We Extend a Warm Welcome to These New Addition to Our Family of Customers
OPSGEAR Provider of Military, Police and Force-on-Force Paintball products
Sword of Lord Publishers Provider of faith-based books, videos and gift items.
Wallbuilders Provider of faith-based books, videos and gift items.
Plush Appeal Wholesaler of mardi-gras beads and supplies.
Human Technologies Corporation Quality solutions for the unique needs of companies and organizations worldwide
Sports Merchandising Network Wholesale distributor of licensed sports merchandise.
Solution Profile: Customer Loyalty Programs
The CORESense Loyalty Program Manager provides for a pleasant customer experience that does not require a manual paper trail.  It automatically maintains points against a “Loyalty Card” so that the customer can simply approach a POS, log-on to a website or contact a customer service representative to earn and track points.  Rewards are issued as Coupons and can be sent to customers via email or batch exported to a print house.  Rewards coupons can be used in any sales channel.

Customers can also view their point balances and earned rewards from within their online accounts. Retailers also have the ability to quickly view and report on Loyalty Program information.

The CORESense Loyalty Program Manager is a standard part of the CORESense offering requiring no expensive integration as is the case with 3rd party loyalty card programs.

Contact CORESense support to learn how you can start using the CORESense Loyalty Program to reward repeat customers today.

About CORESense
More than just a multi-channel retail and ecommerce management solution, CORESense is a strategic investment that enables you to reach and acquire new shoppers, convert more shoppers to buyers, delight customer with great service, and cultivate long term and profitable customer relationships faster and more efficiently than your competition. CORESense is the first and only solution that provides ecommerce and brick and mortar retailers with the same functionality once only available to the very largest firms.
Ecommerce Website eBay Auction Management
Amazon Comparison Shopping Engines
Point of Sales & Store Operations Customer Relationship Management
Merchandising Order & Inventory Management
Analytics & Reporting On-Demand Technology
SaaS Economics
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Industry Analysts Agree SaaS Saves Money in a Down Economy

Companies that want to reduce capital expense and have limited IT resources should strongly consider the SaaS model over on-premise alternatives (Gartner)

SaaS can reduce the cost of implementing and supporting and application by 60% and lower an organization's Total Cost of Ownership by 5 to 7%. (Gartner)

The cloud model offers a much cheaper way for businesses to acquire and use IT - in an economic downturn, the appeal of that cost advantage will be greatly magnified. (IDC)

SaaS Wins when it comes to saving money. (Information Week)

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